Are you prepared to use designated hospitals?: 
Hospital Rate of Payment: 
Unlimited at 100% of Contracted Rate(CR)
Upfront Payments to hospitals: 
Voluntary use of a non-DSP for PMB's will have a co-payment of 30%, with a minimum of R7 000. Procedure co-payments may apply to admissions; full details in 2021 brochure
Casualty / Emergency Visits: 
Unlimited for trauma and PMB's. Verification of pre-authorisation within 72 hours of the event
Specialists: 
Contracted Providers at 100% of CR. Non-contracted Providers at 100% of Scheme Rate(SR)
Other healthcare professionals eg. Physio, Occupational, Dietician: 
Contracted Providers at 100% of CR. Non-contracted Providers at 100% of SR. Physiotherapy for non-PMB limited to R12 970 at 100% of SR
Scopes (gastroscopy, colonoscopy, sigmoidoscopy and proctoscopy): 
Subject to co-payments of R7 524 for a gastroscopy and R3 762 for a colonoscopy
MRI and CT scans: 
Unlimited for emergency, injury-related and trauma. Non-PMB's limited to R24 934 per annum, with a co-payment of R3 612. Scheme rules and Protocols apply
Dialysis: 
Unlimited at Network Provider. Subject to Scheme Protocols. Pre-authorisation required
Organ Transplants: 
Unlimited. Subject to PMB's and Scheme Protocols
Oncology / Cancer: 
Unlimited. Subject to ICON Network and Enhanced protocols. Pre-authorisation required. 40% co-payment for use of non-DSP. Biologicals and Targeted Therapies included in ICON Enhanced protocols
Neck and Back Operations: 
Subject to a co-payment of R15 048 and prosthesis sub-limit of R53 243
Joint Replacements: 
Subject to a co-payment of R15 048 and prosthesis sub-limit of R53 243
Medical and Surgical Appliances: 
Subject to Benefit Booster
Maternity Confinements: 
Normal delivery; 3 days and 2 night: Caesarean section if clinically indicated; 4 days and 3 nights. Pre-authorisation required for elective Caesarean section
In Hospital Dentistry: 
Cover for impacted wisdom teeth and extensive dental procedures for children under 5 years. Co-payment of R3 762 and Scheme Protocols apply
Rehabilitation, Hospice and Step-down facilities: 
Unlimited in lieu of hospitalisation. Subject to pre-authorisation. Non-PMB's limited to R15 989 per family per annum
Treatment for Mental Health: 
Psychiatric disorders are limited to Network Providers and subject to PMB's and Scheme Protocols. Non-PMB's limited to R33 969 per family per annum
HIV / AIDS: 
Subject to registration on the HIV Management Programme. Hospitalisation at Network Provider hospitals. Subject to Scheme Protocols and PMB's
Ambulance Service: 
Netcare 911 in an emergency