Are you prepared to use designated hospitals?:
Hospital Rate of Payment:
We cover you in full at the rate agreed with the hospital.
Upfront Payments to hospitals:
Partial cover Hospital Network: We pay up to a maximum of 70% of the hospital account and you must pay the balance of the account. If the admission is a Prescribed Minimum Benefit, we will pay 80% of the Discovery Health Rate (DHR).
Casualty / Emergency Visits:
Cover in any casualty unit at one of the KeyCare network hospitals. You have to pay the first R355 of the consultation. Subject to pre-authorisation
Specialists:
In our network, full cover. Not in our network 100% of the Discovery Health Rate. If they charge above the Discovery Health Rate you must pay the balance of the account.
Other healthcare professionals eg. Physio, Occupational, Dietician:
In our network, full cover. Not in our network 100% of the Discovery Health Rate. If they charge above the Discovery Health Rate you must pay the balance of the account.
Radiology and pathology:
100 % of Discovery Health Rate.
Scopes (gastroscopy, colonoscopy, sigmoidoscopy and proctoscopy):
Dialysis:
Once you are registered, we will allocate you to a network provider or you can go to a state facility. If you go elsewhere, we will pay up to 80% of the Discovery Health Rate (DHR)
Oncology / Cancer:
We cover treatment only if it is a Prescribed Minimum Benefit.
Neck and Back Operations:
No Benefit except for Prescribed Minimum Benefits
Joint Replacements:
No Benefit except for Prescribed Minimum Benefits
Medical and Surgical Appliances:
We cover wheelchairs, wheelchair batteries and cushions, transfer boards and mobile ramps, commodes, long-leg calipers, crutches and walkers on the medical equipment list, if you get them from a network provider. Overall limit of R5 400 for each family.
Maternity Confinements:
100 % of Discovery Health Rate
Rehabilitation, Hospice and Step-down facilities:
Treatment for Mental Health:
21 days for admissions or 15 out-of-hospital consultations for each person for major affective disorders, anorexia and bulimia, & up to 12 out-of-hospital consultations for acute stress disorder accompanied by recent significant trauma
HIV / AIDS:
When you register for our HIVCare Programme, you are covered for the care you need, which includes additional cover for social workers. Be assured of confidentiality at all times. You need to get your medicine from a DSP to avoid a 20 % co-payment.
International Travel Benefit: